RiftwayHow can we help?
Answers to the questions people ask most. For anything else, write to hello@riftway.app.
What is Riftway for?
Riftway is a desktop browser that shows several live websites side by side in one window, arranged as a grid of panes. Each pane is a real, separate browser page that stays signed in, and grids are saved and reopened like browser tabs.
People use it to keep AI assistants like ChatGPT, Claude, Gemini and Perplexity side by side, and for dashboards, inboxes, research and news walls.
How does the free trial work?
The first time you open Riftway you get 7 days of full Pro. There’s no card, no sign-up and no key. When the 7 days are up it becomes Free. Nothing is deleted: grids in Pro layouts are kept, and shown locked until you upgrade.
What’s the difference between Free and Pro?
Free gives you 4 live panes, four layouts (up to 2 × 2), 2 profiles, 2 saved grids and 25 saved links. Pro removes those limits, adds all nine layouts, faster auto-refresh and grid import, for $7 a month or $60 a year.
How do I enter my license key?
Open Settings in Riftway, choose Enter a license key…, and paste the key from your email. Pro unlocks at once, with no restart.
Can I use my key on more than one computer?
Yes, on up to 3 of your computers, Mac or Windows. To move it to a new one, open Settings on a computer you no longer use and choose Deactivate; that frees a place for the new one.
How do I cancel, change plan, or find a lost key?
Use the Lemon Squeezy customer portal. Your key is also in the email you got after paying.
If you cancel, you keep Pro until the end of the period you’ve already paid for. After that Riftway becomes Free, and your grids, profiles and saved links stay where they are.
Can I get a refund?
Yes, within 30 days of buying. See the refund policy, or write to hello@riftway.app.
Will my favorite site work in a pane?
Each pane is a full browser page, not a frame, so sites that refuse to load inside other apps load normally, and sites see a pane as Chrome.
The 7-day trial is the easiest way to try the sites you use. If one doesn’t work, please tell us at hello@riftway.app.
What does Riftway know about my browsing?
Nothing. There’s no Riftway account, no cookies from Riftway, and nothing about what you browse ever leaves the app. The privacy policy lists everything a Riftway install sends, and when.
Which Mac download do I need?
Most Macs from 2020 on have Apple Silicon (M1 and later). To check, open the Apple menu → About This Mac: it shows “Chip” on Apple Silicon and “Processor” on Intel. Downloads →
How do I report a problem?
In Riftway, choose Help → Report a Problem. It opens an email to us with only your app version, operating system and plan filled in, so you can add what happened. Or write to hello@riftway.app.